Greers

About Britannia Greers

Greers is a family owned business and is a shareholding member of Britannia Movers International. This is a group of forty-five removal companies who work as an alliance throughout the UK and abroad. All of the members have interlinked computer communications systems which enables fast and accurate cooperation. We are also members of the British Association of Removers (BAR) and have achieved the quality standard BSEN 12522.

The criteria to become members of these organisations are very stringent. So pleased are the majority of our customers that we attract over 80% of our work by personal recommendation. As a result we have built up a large portfolio of satisfied customers, both domestic and commercial. Britannia Greers are responsible for moving furniture & effects for a high proportion of MOD personnel throughout Scotland and the UK.

The British Association of Removers

Britannia Greers is a member of the largest and most recognised industry association, the British Association of Removers (BAR). Our BAR member number is G044.

The BAR is dedicated to promoting professional excellence and service in the removal industry for the mutual benefit of removers and their customers.

Members of the BAR must meet strict quality standards to maintain their membership and this is achieved by regular inspection of premises, vehicles, working practices and personnel training records in accordance with BSEN 12522. This standard is for furniture removal.

The BAR sets out rigorous standards of customer care for its members. If clients have a problem that they are unable to resolve directly with the remover, the BAR offers a free conciliation service designed to ensure fair play and satisfaction for all parties concerned.

Greers subscribe to the BAR Code of Practice. This is a scheme under which customers who have paid in advance for removal services and who are unable to claim a refund as a result of a company failure on the part of a BAR member, may apply to have their money refunded. A full version of the Code is available on the BAR web site.

British Association of Removers Alternative Dispute Resolution Scheme

We adhere to the British Association of Removers Alternative Dispute Resolution Scheme which is independently operated by;

The Property Ombudsman Limited

Milford House, 43 - 55 Milford Street, Salisbury, Wiltshire, SP1 2BP

Te: 01722 333306

Web: www.tpos.co.uk